Republic Bank Limited
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RepublicOnline Users - Firefox Browser Solution

Having problems using RepublicOnline with Mozilla Firefox? Follow these steps to a solution.


 

Customers using versions of Mozilla Firefox higher than 3.5.7 may encounter problems accessing our RepublicOnline application.

To resolve this, please follow the simple steps below:

  1. Launch the Mozilla Firefox Application.
  2. Click “Tools” in the top menu.
  3. Click the “Add-ons” option in the drop down list.
  4. Click the “Plugins” option in the left side menu.
  5. Ensure that the Java(TM) Platform SE (or whichever version is installed) is enabled. If it is not, click the “Enable” button, which will be available if Java is disabled.
  6. After enabling the option, close the Mozilla Firefox application and re-start.
  7. Proceed to log in to RepublicOnline.

If your problem persists after following the steps above, please feel free to contact our Call Centre at 623-4RBL (4725), where one of our representatives will be happy to assist you.